Cancellation Policy

Right of Withdrawal for Consumers A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us (SUN-MASTER GmbH, SUN-MASTER GmbH, Wolfradshof 17, 17390 Schmatzin, Telephone: +49 39724 268 000, Email: info@sun-master.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached sample withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification concerning your exercise of the right of withdrawal before the withdrawal period has expired. Consequences of Withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you inform us of the exercise of the right of withdrawal with regard to this contract, compared to the total scope of the services provided for in the contract. Sample Withdrawal Form If you wish to withdraw from the contract, please fill out this form and send it back. To SUN-MASTER GmbH SUN-MASTER GmbH Wolfradshof 17 17390 Schmatzin Email: info@sun-master.de